Experience Effortless Hospitality
HotelMate handles guest requests instantly. Smart recommendations, seamless bookings.
Integrates with your systems so staff focus on personal service.
Guests receive immediate responses to all inquiries, day or night.
Facilitates effortless reservations for amenities, dining, and local tours.
Provides personalized suggestions for nearby attractions and experiences.
Connects with existing hotel systems for a unified operational flow.
Always on, ensuring guests have support whenever they need it.
Ensures guest data privacy and consistent, dependable service.
Every feature designed to enhance guest satisfaction while reducing staff workload.
Advanced tracking system, Instantly locate all your assets.
Reach out via email or web for any assistance you need.
Your digital hospitality assistant, available 24/7.
No app downloads required. Guests scan and start chatting immediately.
Instant answers to common questions, reducing front desk workload.
Simple web dashboard for staff to manage guest requests efficiently.
Handle international guests seamlessly in their preferred language.
Engage guests before they arrive and after they leave
Welcome messages with check-in details and hotel information
Collect early check-in, room preferences, and amenity requests
Post-stay surveys and review requests to improve service
Deep insights into guest engagement and staff response times.
Seamless escalation to staff when AI reaches its limits.
Effortlessly integrate HotelMate with your favorite communication, payment, and messaging services to provide a seamless guest experience.
Get StartedStart welcoming guests, resolving requests, and boosting satisfaction—or automate it all effortlessly!
Seamless Guest Onboarding
Deploy HotelMate QR codes and chat links for instant WhatsApp or SMS connection. Automate welcome messages, pre-arrival tips, and post-stay follow-ups to enhance guest experience.
Intelligent Guest Support
Preload common FAQs like Wi-Fi and breakfast times for AI to handle routine queries. HotelMate categorizes guest requests (towels, late checkout) to reduce front desk workload.
Centralized Operations Dashboard
Manage all guest requests through a comprehensive web dashboard. Escalate conversations, monitor tasks in real-time, and ensure quick responses to every guest need.
Unlock Analytics & Upselling Potential
Collect guest feedback, monitor satisfaction, and generate detailed reports on guest behavior. Upgrade for advanced profiling and upselling features to drive revenue and loyalty.
Choose the perfect plan for your hospitality business. All plans include our core AI-powered guest experience platform.
Save 25% On Annual Billing
Perfect for small properties getting started with AI-powered guest services.
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Ideal for growing properties that want to enhance guest experience and operational efficiency.
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Complete solution for established properties seeking maximum automation and guest satisfaction.
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| Features | Starter | Pro | Premium |
|---|---|---|---|
| QR Code Guest Access | |||
| AI-Powered FAQ | |||
| Staff Dashboard | |||
| Languages Supported | 1 | Multiple | Multiple |
| Pre/Post-Stay Messaging | - | ||
| Guest Feedback Surveys | - | ||
| CRM & Guest Profiles | - | - | |
| Advanced Upselling | - | - |
Discover quick and comprehensive answers about HotelMate's features, pricing, and implementation process.
